Thank you for posting this. I could not connect to the internet. The exact same Arris XB6 modem on the 150 speed was perfectly happy and fine before the network upgrade.

I will probably go back to the hitron router I had before as a last resort. Free upgrade to 300 seemed to go well and the add'l speed was welcomed. It seems like the same issue I'm having. I'm kinda hooped here, and I may just return the modem, and remove myself from shaw, and go to Telus. She had me recycle power a few times, and never mentioned the other port.

I called Netgear support and they had me connect my laptop directly to the XB6. However, you will miss out on the full suite of Xfinity services. getting issues with the TECHNICOLOR Model of Bluecurve. I have the technicolor version and I'm getting the same micro-disconnects everyone else is getting with the arris modem. Unfortunately I still have the same issues.

This seems to be a common issue for many users. But i believe i was only trying to right port it shows as the port to use in the manual. I just don't know what else I can do. Just wondering if there's anything I can do about it on my end? I'm wondering if Shaw is throttling my downloads - but they say they don't that.

The new technicolor chipset in the modem I've just received seemed to resolve a lot of issues.

If you put the XB6 in Bridge Mode it won't give out IP addresses and you have to use a customer-supplied router.

The XB6 must be put into Bridge Mode in order to use the Orbi as the router.

When I got to the screen in the Orbi app where Orbi looks for an internet connection, it said it wasn't receiving one. Not because I hate Xfinity but because I live in a culdesac (with a culdesac behind it) and there are already too many channels being used for wifi. I could not connect to the internet. I have a steady and strong download/upload speed and no breaks in regular internet service. In the last few weeks we had been experiencing increased buffering but the speed tests (wired) showed everything was fine and was consistent at/around 300+. Also running the IPTV service on wifi at work and no buffering at all. When I got to the screen in the Orbi app where Orbi looks for an internet connection, it said it wasn't receiving one. I am sorry for the unfortunate situation. I tried this same setup with bridge mode. Any idea why I'm not able to log in to the router control panel when I'm connected directly via Ethernet?

Yes, that is part of the instructions to install the Orbi. The other was that I wasn't getting internet from either of the ports. with an Arris XB6 Modem.

The new technicolor chipset in the modem I've just received seemed to resolve a lot of issues. Arris XB6 - Any work arounds for customizations other then buy another router? I tried both and and wasn't able to establish a connection to the XB6. I could not get the internet out of the XB6.

I have also contacted Shaw Support via Facebook messenger and have had a technician come out to myself to determine signal strength going into this modem. I bought an ORBI wireless mesh system (RBK53) and am having trouble setting it up with my XB6.

The wiring in the apartment is original and very low quality. I called Netgear support and they had me connect my laptop directly to the XB6. but if these problems are on the Arris model as well, I'm not sure what else I should do. There are no issues with signal strength or anything as far as anyone from Shaw's end could determine, but these disconnects continue. @Arrakai I am sorry to hear of the frustrations you've been experiencing. I've seen a few other threads here where a similar problem has been reported. In the last few days the buffering has increased significantly, so much so that I ended up taking in the modem and getting a new XB6 hoping that would rectify the issues.

I have had this same issue. Netgear said that this suggests there may be a problem with the XB6 hardware. With your technician visits, were they able to try re-wiring some of the cables in your suite? Bluecurve is NOT WORTH IT. I put the XB6 into Bridge Mode and then went through the setup process with Orbi. very small packet of 1-3 second disconnects every 30 seconds that's making gaming impossible. Do I need a technician to come out, or is this something Xfinity could resolve on the phone? D-link pods and arris xb6 slowing down wifi Blue Curve GateWay (Arris XB6) Non Stop Problems Taking a quick look, the signal to your modem is not within spec which will cause intermittent connectivity. So for now i am bridging my velop, but my speeds dropped going this route. Yeh I am also getting micro bursts of very high latency once every minute or so since the December upgrade. WestNet Comcast XFINITY Arris XB6 xFi Advanced Gateway Modem TG3482G Docsis 3.1 Gigabit. However, on many games (League Of Legends on PC, Destiny 2 on Xbox One, and BF5 on PS4 - in case someone wonders if it's my various consoles) I am having constant microdisconnections from chat and game services when attempting to play with friends. I put the XB6 into Bridge Mode and then went through the setup process with Orbi. ?

And then I power cycled at least twice more. I only use Ethernet to my IPTV box so that I don't have to worry about wi-fi issues. ©2020 Shaw Communications. This thing has major issues and needs to be scrapped for another model of router that addresses the problems. NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS) 4.4 out of 5 stars 3,337. Re: Bridge Mode on XB6 not working properly.

As it turns out, the Chipset of the original Arris XB6 Modem struggled with games in many capacities. I didn't even think to try the left. … Im on 600Mbs and i get 200Mbs wirelessly now. With DOCSIS ® 3.0 & 3.1 options, SURFboard ® Wi-Fi cable modems are perfect for binge streaming 4K Ultra-HD video, virtual reality gaming and smart home connectivity. I called Xfinity and the girl had no clue what i was telling her, how i wanted to use my own router and that it had its own DHCP server built-in so i wanted to only use bridge mode on the XB6 for unlimited data.

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