I was told the problem of the system locking up when trying to access Word occurs when a protection file for Word(normal.dot) is created or modified. Interestingly buttons 1-9 have labels on them. If the mouse connects to a USB hub, try connecting the mouse to a USB port on the back of the computer. A PS/2 mouse should not be disconnected and reconnected while a computer is turned on. If you don't have an indicator light, proceed to the next part of this section. This thread is archived. If the mouse is working in Safe Mode, there is likely a driver or software conflict. Your email address will not be published. times when the keyboard and mouse were not working. This thread is locked. If you're using the PS/2 or USB port on the back of the computer, the motherboard may be bad and needs to be replaced. Updating the driver may fix issues with a non-functioning mouse. If your USB mouse does not work on the computer, the USB port drivers may be corrupt. There are many reasons why it fixes problems, but the main one is that it refreshes all links, services, and open tasks in Windows. I gave up. USB mouse detection and functionality issues may be a result of outdated USB port drivers. I got an elecom hug in the mail today and found that the elecom mouse software doesn't detect my mouse. I'm working on it, but no success yet. official Also, I have tried using wired mouse with light in it (my daily mouse is wireless), and the mouse is lighting up, but it doesn't work. I usually need to shut down at that time with "CTrl, alt, delete" a few times before the mouse somehow returns. You can use your keyboard to navigate in Windows or connect a different mouse that does work to access areas of Windows mentioned on this page. Install the driver and retest. share. While Windows may have a standard or default driver for the mouse, installing a driver for your specific mouse may fix the issue. I needed to shut down and startup all over. Thanks, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Steve Larner Read more August 16, 2020. Does this mean I may need a new mouse? If you are not taken to the blue screen within a few seconds, your computer is frozen. The password issue is that I'm trying to remote into the run or install all the drivers including the drivers for the onboard USB slots. The other works fine. If your keyboard does not include the LED described in the previous section, anywhere in Windows, press the Ctrl+Alt+Del keys at the same time. I haven't managed to get it's gesture support working yet, but then I don't really need it. Check our computer manufacturers list and motherboard companies list for links to manufacturer websites. problems every time a new build is installed. save. I have tried everything on that link. The textured hard plastic is nice and feels like it's not going anywhere. There may be several issues that cause the mouse not to work properly with Microsoft Windows. Reference: Refer to the following response created by Mr. DavidRoskoUsoft on Both my mouse and keyboard have stopped working in all USB ports at the back and also at the front. You can help protect yourself from scammers by verifying that the contact is a So I'm stuck. I have … If it says you are already using the best driver, you have another step to perform. If the previous solutions did not solve the problem, try another mouse. :/ So I've got a few people looking to see if they can find one in their houses full of tech junk. When pressed, it reduces significantly the mouse speed on the screen on all applications, no exception (works on all games). Save my name, email, and website in this browser for the next time I comment. Did it come with any drivers? If updated drivers are available, download and install the new drivers. If I click YES, then I return to the no Keyboard / mouse issue. The current application will be terminated. I have the same problem. This message appeared:  "A fatal exception.OE has occurred at 017F:BFF9DFFF. The mouse and keyboard have been the default way to control our computers forever. For some reason the english website is still on 5.1.3 which doesn't support the huge. If you’ve done this, your left mouse button may not appear to function normally—it’s functioning as the right one, while the right one is functioning as the left one. First, you need to make F8 work to get into safe mode options, and second, you need to make safe mode work with a USB mouse and keyboard even when USB drivers are hosed. Upgraded to Win10 at least a year ago. Learn More. Can you tell us what model computer this is and what operating system. When released it’s back to normal. technical support services. If that mouse works, try the mouse that is not working with another computer. They are like an interpreter that lets Windows speak to the hardware and vice versa. It cures many issues, and it is like a breath of fresh air. Both my mouse and keyboard have stopped working in all USB ports at the back and also at the front. Boot into Windows Safe Mode. Thank you for being a part of Windows 10. If the service is running, right-click and select “, Right-click the mouse device and select “. report . By using our Services or clicking I agree, you agree to our use of cookies. Updated USB port drivers can fix mouse detection and functionality issues. Check if a driver is installed for the mouse. Mouse and keyboard input not working after windows 10 upgrade from windows 7. http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/mouse-and-keyboard-input-not-working-after-windows/55311f4a-97eb-4b12-95bd-7d3743e930dc. I've been using this mouse for 4 hours and it's already my new favorite. If the above solutions do not resolve the issue, there is a possibility of corrupt system files in the operating system. If you want to continue with the upgrade, remove the media from your PC and click YES. The surface finish is not my most favorite, hard plastic with a coarse texture, but it's fine. The computer freezed, as well. Now both my keyboard and mouse were pluged directly into the back of the computer on the onboard Try the suggestions below If your mouse and/or keyboard isn’t detected in the Unifying software. So, try it on another computer. I have no control of my computer to access anything. If you find yourself in this “mouseless” situation, there are a few quick tests you can perform to see whether it is the computer or the mouse itself causing the problem. Your email address will not be published. Make sure your mouse and/or keyboard are not paired to your laptop using Bluetooth. If that fails, install a brand new driver from the manufacturer.

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